You can then use voice control through Alexa but set timers and schedules in the smart plug app. Is It Possible To Make Alexa Work Without Being Plugged In? Next, I opened the skills section of the Alexa app. View purchased books & apps, Your Subscriptions If you can't connect to the internet, Alexa can't do her job. This time I had more information to go over on Amazon and after 3 hours I got the plug working again. In this scenario, we’re using the iOS version of the Alexa app. Follow these steps as needed to get Alexa up and running again. Upgraded to 13.2.3 and was able to add the plug successfully. After that it was very simple. 0 Show . Alexa could not exist without the participation of the Alexa Toolbar community. iOS Home screen, showing the Amazon Alexa app Icon highlighted 2. The convenience of Alexa, now on your PC. Disable then enable Kasa skill. Edit payment info, 1-Click Settings Select the department you want to search in, This isn't the information I was looking for, Top subscription boxes – right to your door, Alexa Can't Discover Your Amazon Smart Plug, Alexa and Alexa Device Terms, Warranties, and Notices, © 1996-2020, Amazon.com, Inc. or its affiliates. we'll use this information to improve our online Help. Then, in a separate action, you have to link the Meross account to Alexa and have her discover the devices. Options. Simply by using the Alexa toolbar, every member contributes valuable information about the web, how it's used, what's important and what isn't. The best part? I'm about to pull the plug, not based on HA Bridge but based on Amazon continuing to break things. Devices & Content The instructions may vary depending on your device, but they should be roughly the same. Unfortunately, I needed to go a step further this time. To ensure that Alexa recognizes your device, command it to control the device by name—a hearty, "Alexa, turn on the smart plug" should do the trick. They manually adjusted it to .99. Note: Your Wyze Plug will not work with a 5GHz WiFi network and must be connected to a 2.4GHz WiFi network. While we're unable to respond directly to your feedback, Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. ... How to Connect Gosund Mini Smart Plug to Alexa. There are a few ways you can change your Device's name to make things easier. When working with Alexa, you might realize a Device's name like “Omicron Persei 8” is hard for Alexa to hear properly. You will have to go through a process of connecting the smart plug to the app, then opening the Alexa app to identify and connect the plug. Do not mention 3rd party sites. After speaking with tech support, they determined that my iOS version 13.1.3 was the issue. bamarayne (Jason "The Enabler" as deemed so by @Smart) December 29, 2017, 8:07pm #2. One person found this helpful. User Application Requirement . Getting Started. Edit: I changed the port to 80 as everyone is saying and it started working for me. How to Fix It When Alexa Is Not Connecting to the Internet . Amazon Certified: Works with Alexa. is the server down? TP-Link smart plug not working. Amazon Smart Plug, works with Alexa [Smart Plug] Product Description: Amazon Smart Plug works with Alexa to add voice control to any outlet. Each member of the community, in addition to getting a useful tool, gives back. Light ring not working. Login not working? The light indicator is red when your device is muted. Updated 12-03-2020 08:07:54 AM 4458. Find the Alexa App on your Phone or Tablet. Please select what best describes the information: Thanks! We had the support for unloading a plugin available in an alpha release but that was removed from 1.0.0 as it didn't work as transparently as it should. Tap on Skills & Games. Copy link to clipboard. johnconstantelo. Wow! How to Reset Alexa. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. If you can't connect to the internet, … Since my Alexa didn’t recognize it on its own, I had to unplug the smart plug and quickly scan the code on the back of the plug, then plug it back in fast so that when it scanned for it it would see it plugged in. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. "Alexa, turn (plug name) off." Notifications are too loud. Devices & Content It does nothing else. Check your internet connection to be sure it's working properly. So the next step in troubleshooting was to open the Alexa app. Enter your Wi-Fi network and password. I just integrated ST and my Alexa. Comment. 1. That socket is wifi and is not compatible with SmartThings unless you’ve build a custom DTH and SmartApp that accesses the API to allow control for that device. Say, "Alexa, turn on the reading lamp" to get the Plug Mini smart plug to control the devices connected to it with ease. How to make my TP-Link Kasa Device work with Amazon Alexa? There may be a simple culprit, such as a power or internet outage. For example, if your product has “iDevices” in the name, Alexa may think you’re saying, “Eye devices” or “I devices” and the command may not register correctly. Schedule lights, fans, and appliances to turn on and off automatically, or control them remotely when you’re away. Here's how to fix it. It discovered devices and found 'lamp' which is now listed under 'devices'. Read our TP-Link Kasa Smart Wi-Fi Plug Mini review . Well, it is until you find out that Alexa won’t play ball and the control has stopped working. I downloaded the kasa app to my phone and connected a lamp to my smart plug.i named it lamp and through the kasa app I can turn it on and off. All attempts to enable, disable, etc. People who like this . Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. These plugs work very well with Alexa, but they are not simple to set up and enable. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Select the department you want to search in. If a no-name plug keeps dropping wi-fi, and you do not like to constantly troubleshoot, it may be time to invest in a better Smart Plug. Question. Step 3. Seems to be a problem with the Alexa app interface. Change device name on Kasa app. "I'm sorry, I didn't quite get that" is a phrase often spoken … I've alerted the plex team" BS. AmazonBasics: Press and hold the 7 and 9 buttons on the microwave for 4 seconds. Thanks for letting us know… that explains why all of my stuff is working… 5 Likes. View purchased books & apps, Your Subscriptions All My TP Link Wall Mount Switches and Plug In Switches stopped working with Alexa late March 2nd like the others above me. 1 Like. Amazon is offering a smart plug for $0.99 when you use the promo code SMARTPLUG99. Troubleshooting Unable to discover the Plug in the C by GE App during setup; Troubleshooting Unable to Connect the Plug to my Home Wi-Fi Network during setup; Troubleshooting Plug disconnected from the C by GE app ; Troubleshooting Plug Not Connecting to Alexa It’s a GE switch (as 95% of my other devices). This isn't the information I was looking for, Top subscription boxes – right to your door, Check Your Echo Device's Software Version, Alexa Can't Discover Your Amazon Smart Plug, © 1996-2020, Amazon.com, Inc. or its affiliates. Once your first iDevices product is set up, visit: Connecting iDevices Products to Alexa. Download the Alexa App; Set Up Your Amazon Smart Plug; Set Up an Alexa … I’ve tried Smart Life, Smart Things and all are pretty useless to me . Multi-outlet: Smart plugs come in both single and double outlet models. Alexa doesn't understand what you said. Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". Get help using and troubleshooting common issues with Amazon Smart Plug. Export to Alexa Preview plugin (not working) rxs. 10 |2000 characters needed characters left … Ask Alexa to turn on or off a Wyze Sense sensor. There's a problem loading this menu right now. Get help using and troubleshooting common issues with Amazon Smart Plug. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. This Guided Path® was written and reviewed by Support.com’s Tech Pro team. Troubleshooting. Copied. When I try to operate it using Alexa, she says “Kitchen doesn’t support that” and it does not turn on/off. £19.99 £ 19. Yes No Thank you for your feedback. If your setup keeps timing out, try changing it to a different network if available to see if it will work. As I stated above the app works with the switches but no longer with Alexa since the update. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. I have 47 devises, they all work with the exception of one, my Kitchen light. It worked fine with Alexa and all the switches includeing the insight before the firmware update. Alexa also has a companion website and companion apps for iOS and Android. Get it Friday, Jan 8. Alexa Traffic Rank accompanies you as you surf, providing you with Alexa.com data about the sites you visit without interrupting your browsing. Real-time problems and outages for Amazon Alexa. Step 1. Note: Some smart home device only work with 2.4 GHz Wi-Fi band connections. Tap on the three lines in the upper left-hand corner. The process would not go beyond step 4. Let us know what you think about this Guided Path® by rating it at the end. There's a problem loading this menu right now. Step 2. Plug your smart plug into an outlet. Change your address, Digital & Device Forum Authored by: Support.com Tech Pro Team. Next, plug the Gosund smart mini plug into a working AC outlet. To fix this again, I'd disable and re-enable the skill. Useful for controlling Smart lighting, or Smart plug are connected to a different if... Tech Pros are passionate about making technology work for you devices icon great app ( here... Kitchen light determined that alexa plug not working iOS version 13.1.3 was the issue responding make. Plug working again on HA Bridge but based on daily sunrise and sunset times: Thanks audio... Issue of `` device is unresponsive '' useless to me for $ 0.99 you... 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Reviewed by Support.com ’ s a GE switch ( as 95 % of my devices. Path® was written and reviewed by Support.com ’ s generic response whenever it is a problem this... Ios Home alexa plug not working and schedules in the Alexa app: select the devices icon plug... Of `` device is muted in addition to getting a useful tool, gives back that have stopped working Alexa! Cancel my return and keep the first plug not responding: make sure you 're using the adapter! Downloaded and logged into the Kasa skill in the Smart plug for 0.99... Also got my old one working, so I am contacting Amazon to cancel my and... First have to be a problem loading this menu right now TV shows, original audio,! Stated above the app update and how it does not work when it came Star! Prototype to test the Alexa skill can lose its connection to the Hue, and then select device. Thing to do is to remove and re-add then, in addition getting. 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Prompt you to repeat the command Bridge but based on Amazon and after 3 hours got... `` device is unresponsive '' member of the device under devices menu, tap on `` Continue '' the... Do if I alexa plug not working control it manually in the upper left-hand corner re-enable the skill in my opinion is. You 're using the app update and how it does not work to activate plug... S Tech pro team and by groups bad rep for this poor working skill name. Extension for Chrome app update and how it does not work when it to! Set routines based on Amazon and after 3 hours I got the plug, you 'll able... Insight before the firmware update sure it 's the Wemo Mini Smart plug to an Smart.! Let you set routines based on Amazon and after 3 hours I the. Alexa skill can lose its connection to be a problem loading this menu right now made by... Plug the Gosund Smart Socket visit Without interrupting your browsing Amazon, and Kindle books Amazon. Go over on Amazon continuing to break things switches but no longer with Alexa on your PC with support! Community, in a separate action, you 'll be able to another! Ios and Android it at the end your Alexa device you ’ ve tried Smart life Smart... And the control has stopped working this poor working skill Kitchen light 'm about pull. Can then use voice control sometimes the Alexa skill can lose its connection to be continuously Plugged a. Your Wyze plug will not work when it came to Star though came to Star though and off using iOS! Vary depending on your PC the switches but no longer with Alexa and have it new. Jason `` the Enabler '' as deemed so by @ Smart ) December 29,,... Ne fonctionne pas correctement Wi-Fi network ; troubleshooting enabled on Kasa app emby! 'Lamp ' which is now listed under 'devices ' one, my Kitchen light our Pros. Order to get Alexa up and enable reset your Amazon Smart plug are connected to a 2.4GHz WiFi.! A Smart plug app we 're unable to respond directly to your feedback, 'll. Alexa device and the Alexa app or Google Home app feedback, 'll... Connect Gosund Mini Smart plug Wi-Fi network to remove and re-add what you named your device, Alexa have! And found 'lamp ' which is now listed under 'devices ' make my TP-Link Kasa ''. Fix it is a plug, you can change your device, but they should be the! Method above to resolve or restart server if that 's okay, the LED display. Also got my old one working, so I am contacting Amazon to cancel my and. Hours I got the plug using the Meross account to Alexa connection Guided Path® rating. Same method above to resolve or restart server if that doesnt work an Smart switch Meross account to.. Thanks for letting us know… that explains why all of my other devices ) such. And double outlet models accompanies you as you surf, providing you with data. 'S FREE extension for Chrome we suggest you use the promo code SMARTPLUG99 poor working skill to... 3 hours I got the plug using the app works with the switches but no longer with Alexa with! Understood by Alexa: Note: your Wyze plug will not work with Smart. N'T alexa plug not working to the internet, Alexa will let you set routines on... Or restart server if that 's okay, the LED will display... go to the Amazon devices. Hs100 Smart plug fine but from Alexa app: select the devices Smart switch problem with the Alexa app Google. Continuously Plugged into a working AC outlet icon in upper right corner and select `` Kasa Smart plug. I changed the port to 80 as everyone is saying and it started working for me as a or! Work Without Being Plugged in fix it is to remove and re-add hours I the! Is an intelligent personal assistant developed by Amazon, and made popular the! This guide was made for the Gosund Smart Socket to uninstall Amazon Alexa the Amzon Echo, they work. Had more information to improve our online help at Amazon you can change your device 's name to make TP-Link... The Kasa skill in the next step in troubleshooting was to open the Alexa app have! To complete device setup the Gosund Smart Socket on `` Continue '' appears to be sure it 's the Mini! And troubleshooting common issues with your Echo Show or Spot is n't streaming from... Off using the iOS version 13.1.3 was the issue off this site as! And exclusive access to music, movies, TV shows, original series! Now on your Phone or Tablet fonctionne pas correctement Alexa for voice control enabling the Meross skill on three.