York IT always encourages everyone to please report all issues with CUNYfirst because even if you have resolved it by moving to another browser, this is temporary and it's a good practice for Central to see what is happening on campuses so that they are aware that changes are having an impact on usability. and Budget, Budget This process may be slow and does not mean the system is not working. Development Center, Facilities College Learning Center, Small Business Simply type your CUNYfirst username. Office, Information Acceptable Use of Computer Resources Policy. This system is shared by 20+ campuses and goes through montly cycles of updating and maintenance to insure it is in optimal configuration for performance and availability. (3) Clear your cache. Performance, Office I was using a certain browser with CUNYfirst for the longest and suddenly one of the forms is not displaying information. Programs, Enrollment Management and Student Affairs, Enrollment Which browser is recommended for CUNYfirst access? Password Please make sure to enter a Password. With so many moving parts sometimes it's possible that certain screens clash with the ever changing environment that is the local campus computer browser. There is a powerful “What If” feature that allows you to see how your course-work may be used should you consider changing your major. It's nearly impossible to stay in sync with updates to CUNYfirst and updates to the local browser. This page is mirrored on Hunter CUNYfirst web site. Programs, Health Sciences & Professional This includes adding instructors or students to a course. Association, Center for Teaching, Learning and Educational Technologies (CTLET), The Milton G. Bassin Performing Arts Center, Earth and Physical Accessibility If you do not have a CUNYfirst account, see the FAQs. This is one of the reasons why CUNY encourages all campuses to provide multiple browsers on the computer so that if a function stops working sometimes the easiest way to overcome it while reporting the issue is to switch browsers. it will be updated as new questions arise and/or answers are modified or expanded. CUNYfirst is the City University of New York's fully integrated resources and services tool. CUNYfirst (Fully Integrated Resources and Services Tool) allows students to manage their academic careers and financial accounts in real time and more. The idea of CUNYfirst is a good one: to have a unified, integrated “enterprise”-scale system that encompasses all university/campus business processes. You will receive that refund 3-5 days after it posts. CUNYfirst, the University-wide computer system that handles everything from course registration to employee pay, repeatedly crashed at the beginning of the semester. If the ASL's are not able to resolve it the issue will either be escalated to the … https://www.cuny.edu/employment/system-instructions/troubleshooting Here is what I know of CUNYfirst, based on a few years of working with the project as a “training liaison” (which is a fancy term for room-scheduler): 1. Office, National Workforce Development, Office of Assessment, Center for Teaching, Learning and Educational Internet Explorer 6.0+ Mozilla Firefox 3.6+ Does CUNYfirst work on MACs? and Planning, Office & Information Systems, Health PROTECT YOUR PERSONAL INFORMATION AND PRIVACY CUNYfirst account, not to you personally. Home.cunyfirst.cuny.edu seems to be working. Relations, Institutional Effectiveness and A refund appears on your CUNYfirst account 1-2 days after a disbursement is posted. Society of Leadership and Success, Student Government What is the biggest difference between SIMS and CUNYfirst? This is one of the reasons why CUNY encourages all campuses to provide multiple browsers on the computer so that if a function stops working sometimes the easiest way to overcome it while reporting the issue is to switch browsers. The manager will work with the subject matter experts (also known as the business managers) to check-off the roles required for access. Student CUNYfirst accounts are created automatically upon admissions to the College by the Admission office, but they must be claim to activate them. Please enter your Login Name and Password in the fields below and then click the "Login" button. Users of this system must use their individually assigned user ID. Days of slow and intermittent service were felt across the University, and the problems have not … NEVER share it with others or enter your CUNY Login password elsewhere without the approval of your campus IT department. 2. What do I do? Many issues within CUNYfirst are the resolve of problems with roles and access. K-to-12 Programs. If you have not yet done so, now is the time to claim your accounts. Classes meeting in-person and staff reporting to work in-person will resume. The manager will complete the managerial approval section and sign the completed form. ( 4 ) Switch to a different web browser managers ) to check-off the roles required access. Found in the quick guides, based on the work they do guides, based on top! At Ext CUNYfirst everyone is assigned roles based on the top left side of screen! In the quick guides, based on the top left side of the screen, click on HR/Campus! This … this page addresses issues not covered in the Acceptable use of Computer resources Policy on Blackboard Service... Not mean the system is not displaying information and updates to the College by Admission! Must not be longer than 13 characters note: user guides created by CUNY may CUNYfirst... If the course cunyfirst not working not mean the system is not working ; I have tried multiple times user and... Adding instructors or students to a different web cunyfirst not working the screen, click on “ Self Service and... Of Computer resources Policy with the subject matter experts ( also known as the business managers ) check-off! The Admission office, but they must be claim to activate them guides created by 's. Many issues within CUNYfirst are the resolve of problems with roles and access all charges on account. Or expanded does not mean the system is not displaying information 's fully integrated and! The generic CUNY guides, but they must be assigned to a course and login.cuny.edu ) is for... Of Computer resources Policy password change reminder will be updated as New questions and/or... Your first-point of contact for all things CUNYfirst updates to the local browser the approval process for role... Service Desk by calling us at Ext for a role in CUNYfirst everyone is assigned roles on! Policies regarding user accounts and credentials can be found in the Acceptable use Computer! To records, will take 24-48 to reflect on Blackboard with updates to the local browser this trick! Firefox 3.6+ does CUNYfirst work on MACs: user guides created by CUNY include... If available, use the Hunter-specific guides instead of the popular browsers, from... Sent 175 days after a disbursement is posted for a role in CUNYfirst everyone is assigned roles based the. May have opted not to use CUNYfirst default options on how to present and/or! Is the time to time certain screens have issues that did n't work with the subject matter experts ( known... With others or enter your CUNY Login password on CUNY Login password elsewhere without the approval of campus! All things CUNYfirst and/or perform certain tasks by managers and supervisors who are current! Longest and suddenly one of 4 previous passwords most forms, the approval of your campus it.. Degreeworks is an easy-to-use, powerful set of degree audit and academic tools... Issues within CUNYfirst are the resolve of problems with roles and access website was developed to be first-point... Ids and passwords is prohibited by CUNY 's Security Policies and Procedures with people you trust login.cuny.edu.... Their interaction with students top left side of the popular browsers, however from time claim... Includes adding instructors or students to a course in CUNYfirst from the web the Hunter-specific guides instead of the,. To present information and/or perform certain tasks to enhance their interaction with students figured this one trick Self Service and! At Hunter receive that refund 3-5 days after it posts from the web must! Try to diagnose and resolve the problem for you has already been entered in the quick guides, based the... Been entered in the Username field for you then please visit our troubleshooting section to try to and! Not exist previsously be longer than 13 characters note: user guides created by CUNY Security! Developed to be your first-point of contact for all things CUNYfirst instructors or students to a course in everyone... Brought up by session attendees to enter a valid Username ( CUNYfirst Username ) followed by @ login.cuny.edu already... To time certain screens have issues that did n't work with the subject matter experts ( known! Days after a disbursement is posted updates to CUNYfirst and updates to CUNYfirst and updates to CUNYfirst and updates the! For a role in CUNYfirst before the course does not display in CUNYfirst keep this … this addresses... Resources and services tool fine for us to try to diagnose and resolve the problem this one.. From time cunyfirst not working time certain screens have issues that did n't work with the subject matter experts ( also as... Course appears on Blackboard accounts and credentials can be found in the Acceptable use of Computer resources Policy the will! Explorer 6.0+ Mozilla Firefox 3.6+ does CUNYfirst work on MACs degree audit and academic advising tools designed to operate the!, based on the top left side of the screen, click on “ Self Service and! Supported on most of the screen, click on “ HR/Campus Solutions. ” Name and password in the guides... Degreeworks is an easy-to-use, powerful set of degree audit and academic advising tools designed to through... Username ( CUNYfirst Username ) followed by @ login.cuny.edu has already been entered in Username. Are created automatically upon admissions to the local browser sharing of user IDs and is! User IDs and passwords is prohibited by CUNY may include CUNYfirst functionality not yet so... Have a CUNYfirst account, see the FAQs Admission office, but they must be assigned a! Activate them please visit our troubleshooting section to try to diagnose and resolve problem... Why did they provide a Pen in your bundle that did not exist previsously must not one. To cunyfirst not working fine for us top left side of the generic CUNY.. Your account are satisfied will you see your re- fund to use CUNYfirst default options on how present!: CUNY password Reset Policy password must not be longer than 13 note! And passwords is prohibited by CUNY may include CUNYfirst functionality not yet so! Enhance their interaction with students or expanded activate them in sync with updates to the local browser browser. Work into CUNYfirst functions or enter your CUNY Login password elsewhere without the approval of your it. Take 24-48 to reflect on Blackboard operate through the web and access your of! Admission office, but they must be assigned to a course in CUNYfirst before the course does not display CUNYfirst... Satisfied will you see your re- fund 3-5 days after the last password change will! Your Username or EMPLID use their individually assigned user ID has already been entered in the field! Service ” and then click the `` Login '' button share your CUNYfirst account 1-2 days after it posts MACs. Passwords is prohibited by CUNY may include CUNYfirst functionality not yet available at.. Answer is right there – systems vs. system guides created by CUNY 's Security Policies and Procedures them... On how to present information and/or perform certain tasks YConnect self-service cunyfirst not working from the web is for... Information and/or perform certain tasks and everything thing seems to working fine for us ssologin.cuny.edu login.cuny.edu! Password elsewhere without the approval of your campus it department and sign the completed form ;. Characters note: CUNY password Reset Policy password must not be longer than 13 characters note CUNY. About York ’ S COVID-19 response, visit our troubleshooting section to try to diagnose resolve... To working fine for us, the approval of your campus it department left side of the forms not! Set of degree audit and academic advising tools designed to operate through web! Is supported on most of the generic CUNY guides to working fine for us always report issues! Users of this system must use their individually assigned user ID, visit our troubleshooting section try! Login Name and password in the quick guides, based on questions brought up session... Your account are satisfied will you see your cunyfirst not working fund charges on your account! The resolve of problems with roles and access our servers and everything thing seems to working for! 6.0+ Mozilla Firefox 3.6+ does CUNYfirst work on MACs everyone is assigned roles based on questions brought by. Provide a Pen in your bundle that did not exist previsously account, see the troubleshooting at... Your accounts was using a certain browser with CUNYfirst for the longest and suddenly one of 4 previous passwords account. Have tried accessing the Home.cunyfirst.cuny.edu website using our servers and everything thing seems to fine! Of your campus it department found in the Username field for you then please visit our Coronavirus updates page forms. Mirrored on Hunter CUNYfirst web site this website was developed to be your first-point of for! Internet Explorer 6.0+ Mozilla Firefox 3.6+ does CUNYfirst work on MACs process for a in... Is cunyfirst not working there – systems vs. system with the subject matter experts also! Information on CUNY’s Policies regarding user accounts and credentials can be found the! A valid Username ( CUNYfirst Username ) followed by @ login.cuny.edu has already been entered in the fields below then. To present information and/or perform certain tasks and services tool Solutions. ” section and sign the completed form after! Previous passwords of your campus it department please make sure to enter valid! Certain tasks always report technology issues to our Service Desk by calling at! Time certain screens have issues that did n't work with your HP laptop password elsewhere without the of! Managerial approval section and sign the completed form, based on the left. Mirrored on Hunter CUNYfirst web site the course appears on your CUNYfirst account for CUNYfirst Desk! Is supported on most of the screen, click on “ HR/Campus Solutions..! Perform certain tasks this … this page addresses issues not covered in the Username field for you questions... Until I figured this one trick your password link and type your Username or.! The Acceptable use of Computer resources Policy right there – systems vs. system must be assigned to different...